Charges from our store may show up in the following ways on your credit card or bank statement:
- WISHPONY.COM
- IF WISHES WERE PONIES
- PAYPAL *WISHPONY
- PAYPAL *WISHPONY.COM
Our credit card processor uses 2 methods of verification when approving credit card charges on this site and will only approve a charge if the provided shipping address matches the official billing address on your credit card or bank account. If you do not recognize a charge from on your credit card statement, please ask your spouse, children, business associates, or anyone who has access to your card or is an authorized cardholder.
We spend a lot of time hand-making each item that is ordered from this site and a disputed charge not only harms our business but takes away hours to days of work on our part, so before opening a dispute, please ask family members or colleagues if they have placed an order from our site and contact us if you need shipping and tracking details for the order in question.
Thank you.