An order confirmation is automatically sent to your email address when an order is submitted by checking the “Terms of Sale” box and completing the payment. The confirmation email usually arrives within a few minutes, but some email providers may filter it as junk mail, so please check your spam/junk folder.
One very common reason for not receiving an order confirmation and subsequent shipping notifications is that the email address was not entered correctly or you used different email addresses for our website and PayPal and you are checking the wrong email account.
Tip: If you paid with PayPal, you will also receive a receipt from PayPal.
If you still have not received your confirmation after waiting a half hour and checking your spam folder, please feel free to email us to check.