If you have entered your shipping address and postal code correctly and your country is one that we ship to, you should be seeing at least 2-4 shipping options from the US Postal Service and/or FedEx.
Shipping options and rates are retrieved directly from the US Postal Service and FedEx rate servers and not generated by our server.
If shipping options are not showing, the cause could be:
- You have made an error in your postal code. This happens more frequently than you might think, especially on mobile devices, or if you copied & pasted the postal code and accidentally selected a space or missed a character/digit.
- You have entered an invalid address. Please check that you have entered the parts of your address in the correct fields.
- If you are located outside the USA, your country is on our list of ship-to countries and that you have selected the correct country from the dropdown menu.
- The USPS or FedEx servers could be experiencing a temporary technical issue on their end.
If you are not seeing the express shipping options you need, please contact us for assistance.
